CARES Coordinator
Job Description
Posting Number
PG193596EPInternal Recruitment
NoWorking Title
CARES CoordinatorAnticipated Hiring Range
Commensurate with education and experienceWork Schedule
Monday - Friday, 8:00 AM – 5:00 PM with some nights and weekendsJob Location
Raleigh, NCDepartment
Prevention ServicesAbout the Department
The Division of Academic & Student Affairs (DASA) is where students discover connections and community. It is where students live, where they gather, where they improve themselves, each other, and their university. DASA is where students seek guidance and support, both in and outside of the classroom. The division serves all students at NC State through three integrated components: academic affairs, student affairs, and University College.
NC State wants employees to achieve their highest potential at work, learn more about our employee value proposition here (You Belong Here). The Division of Academic and Student Affairs is the place to work for values-driven faculty and staff who are passionate about promoting the success of the whole student.
NC State Prevention Services provides case management, education, and outreach emphasizing developmental, and non-judgmental perspectives for student prevention efforts. Through the lenses of behavioral health, wellness, and sustainability, our professionals collaborate with the campus community to enhance individual and collective well-being as well as assist students gain the necessary resources to remain successful academically and emotionally at NC State.
Prevention Services is working to create and sustain a caring community that prepares students to succeed academically, professionally, and personally and to become informed, engaged, and productive citizens.
Essential Job Duties
The CARES Coordinator at NC State University’s Prevention Services within the Division of Academic and Student Affairs is responsible for conducting behaviorally and clinically informed assessments with students to identify and address barriers to academic and personal success, including safety threats. They provide timely referrals and coordinate interventions using university and off-campus resources, track student progress, and participate in campus support teams. The role involves outreach, training, and consultation with faculty, staff, and students on topics like suicide prevention and case management. Preferred qualifications include experience in risk assessment, case management in higher education, and knowledge of relevant laws and best practices.
- Engage in behaviorally and clinically informed, one-on-one assessments with students to identify and mitigate barriers to personal and academic success, including threat assessment toward self and others
- Provide timely and appropriate referrals to support services within the university and coordinate intervention plans through the use of and collaboration with various university and off-campus resources in order to minimize or resolve student concerns
- Monitor and track individual cases and student progress to ensure compliance with recommendations, on-going assessment and address new or emerging concerns as they arise, including safety planning
- Collaborate as part of the University’s NCSU Cares team, a cross-campus support team designed to provide assessment and practical support for students of concern; when appropriate, provide assistance to the University’s Behavioral Assessment Team (BAT), a cross-campus team designed to assess and mitigate potential threats to the campus community ; serve as part of the Sexual Assault Response Team (SART)
- Participate in providing comprehensive outreach and consultation services to faculty, staff, students and families through the use of traditional in-person presentations and other creative multi-media efforts; collaborate with other campus offices to ensure coherent integration of messaging and education of the campus community
- Complete training in QPR (Question, Persuade, & Refer Suicide Prevention), and other Prevention training programs and offer programs for students, faculty and staff
- Assist in managing a database (Maxient) related to student concerns by making sure all correspondence, notes, and action items are accurately documented
- Assist in the appropriate and ethical assessment of data collected by and about students of concern in an effort to develop and maintain best practices
- Create and manage re-entry strategies for those students returning to school after a psychological hospitalization
- Participate in Postvention contacts and support
Other Responsibilities
Other duties as assigned.
Minimum Education and Experience
- Master’s degree required
Other Required Qualifications
- Successful candidates will be multiculturally affirming and possess competence and experience in working with various student populations.
- Ability to work effectively and collaboratively as part of a cohesive multidisciplinary team-oriented environment
- Excellent interpersonal skills including both oral and written communication in a variety of settings
- Demonstrated ability to identify problems and use sound judgment and reasoning to make crucial decisions autonomously
- Demonstrated experience in providing individualized support for students in distress or who have been identified as exhibiting concerning or worrisome behaviors
- Ability to establish collaborative relationships with campus and community partners
Preferred Qualifications
- Demonstrated experience with risk assessment
- Demonstrated knowledge of case management systems (preferably in a higher education setting), and/or experience working as part of a case management support team
- Demonstrated history of effective collaborations across a complex array of multiple agencies within a university setting
- Excellent skills and experience in working with underrepresented student populations
- Strong working knowledge of various federal and state laws affecting issues of privacy and confidentiality, disability accommodations and support, and response to sexual violence
- Experience with supervision and training
- Broad knowledge of best practices and current national trends related to higher education case management
- Licensed social workers are strongly encouraged to apply
Required License(s) or Certification(s)
- Hold current clinical license in NC or able to obtain this license within 6 months
Valid NC Driver's License required
NoCommercial Driver's License required
NoJob Open Date
08/13/2024Special Instructions to Applicants
Please provide cover letter, resume, and contact information for three professional references.
Position Number
00103471Position Type
EHRA Non-FacultyFull Time Equivalent (FTE) (1.0 = 40 hours/week)
1.00Appointment
12 Month RecurringMandatory Designation - Adverse Weather
Mandatory - Adverse WeatherMandatory Designation - Emergency Events
Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal EmergenciesDepartment ID
244025 - Prevention ServicesAA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
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