Job Description

Working Title

Assistant Director Facility Contracts

Position Status

Full Time

Department

Facility Contracts

General Summary

Specific Position Duties

• Assist the College and external communities (Employees, Students, Community
• Members, Visitors) with room reservations and setup using scheduling software.
• Assess needs, determine room availability, confirm details, develop and execute contracts, generate invoices and collect fees.
• Confer with various departments to evaluate the level of service provided by facility contractors.
• Maintain records of facility rental agreements.
• Coordinate and follow up regarding reservations and customer experience, which include but not limited to customer satisfaction surveys, compliments and complaints.
• Train College community in use of facility scheduling software.
• Maintain inventory of College-provided custodial supplies.
• Assist in making arrangements for on-campus food and technology services.
• Maintain a web-based schedule of events and calendar of specific events to ensure current status of space availability.
• Assist with quality control inspections of housekeeping services, food services, and facility set-ups.
• Perform general office duties, which include but not limited to, answering calls, filing, use of web based applications, general customer service and office needs.
• Provide other duties as assigned.

Minimum Qualifications

• High School Diploma of GED equivalent.
• 3 Years of Customer Service related experience.
• Proficient in Microsoft Office software.
• Ability to communicate effectively and courteously with a variety of individuals from socioeconomic backgrounds.

Work Hours

Hours May Vary Normal Business Hours 8:00-5:30 Monday-Thursday, 8:00-1:00 Friday Summer Hours 7:30-5:30- Monday-Thursday

Posting Number

P00467P

Quick Link for Internal Postings

https://jobs.odessa.edu/postings/12876

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