Job Description

Compensation

$36,120.00 Annual

Job Description Summary

The application deadline for this position is 11:59PM on October 21, 2024.

The Office of the Registrar is committed to assisting prospective, current, and alumni students of Santa Fe College with their record needs. The office is available to facilitate transcript requests, college transcript evaluations, student academic records, course registration and grades, petitions and appeals, residency reclassifications, and graduation applications.

The Records Assistant, Transcript Evaluator is responsible for maintaining a working knowledge of academic policies, curriculum, common course numbering, academic and admission requirements, and statewide articulation agreements among the Florida College System and the State University System. As a transcript evaluator, this position will process and evaluate incoming transcripts and external credits and determine SF equivalencies. Additionally, this position may supervise the work of others and has accountability in areas of assigned responsibility.

Job Description

Responsibilities and duties include:

• Assists college employees and the public by responding to concerns/inquiries to resolve issues based on established college policies and makes appropriate referrals as necessary.

• Performs front desk tasks as appropriate, assisting staff, faculty, students, and/or the public in-person or via phone with issues and/or departmental requests.

• May assist students with application, enrollment, testing and registration processes or other specific student support services, which may include specific aid and eligibility guidance.

• Processes and evaluates incoming college transcripts and external credits.

• References course information to determine the equivalency to Santa Fe’s degree requirements.

• Advises students on degree requirements based on their individual evaluations.

• Assists with resolving credit transfer issues, as necessary.

• Prepares special reports, summaries, or replies to inquiries by compiling data and statistics from various departmental resources.

• Communicates, collaborates, and maintains relationships with internal and external constituents, especially SF department Chairs and Directors.

• May supervise and train other support staff including student employees and volunteers.

• May assist in the scheduling of building and equipment maintenance, such as copiers, printers, scanners, etc.

• May organize and facilitate meetings and special events, schedule and coordinate dates and times, venues, attendance, agendas, and facility arrangements. 

• May manage and update the program website and publications with the most current, accurate and timely information.

• Strictly honors the privacy, security, and confidentiality of student records and other sensitive information according to appropriate state, federal, and college regulations, policies, and procedures.

• Complies with all published College Rules, procedures, guidelines, and laws/regulations governing public employees, including but not limited to those related to document retention and destruction, FERPA, and confidentiality.

• Provides service excellence through courteous, informed, accessible, and professional engagement.

• Performs other duties as assigned.

Reports to: Transfer and Transcript Evaluation Supervisor

QUALIFICATIONS

Required: An associate degree with two (2) years of related work experience and/or a combination of education and experience equal to four (4) years.

Additional Requirements:  A criminal background check will be conducted.

Preferred: A bachelor’s degree in a related field with at least two (2) years of post-secondary student service experience.

General Knowledge, Skills and Abilities:

• Communication – able to effectively communicate in a professional, diplomatic, empathetic and tactful manner using preferred method and level as applicable to the job.

• Team Orientation & Interpersonal – highly motivated team player with ability to develop and maintain collaborative relationships with all levels within and external to the organization.

• Ability to work in a multi-cultural environment.

• Organization & Time Management – able to plan, schedule and organize tasks related to the job to achieve goals within or ahead of established time frames.

• Results Orientation – proven ability to set and exceed established targets. 

• Adaptability to Change – able to be flexible and supportive, react swiftly to and able to positively and proactively assimilate change in rapid growth environment.

• Relationship Management – able to personally provide high level of interactive service to others, building relationships and addressing identified needs.

• Systems & Software - proficient level of knowledge of Microsoft Office and/or relevant position software programs.

• Ethics – able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions.

Application Process: All applicants must submit a completed online SF application, a letter of intent, an up-to-date resume/curriculum vitae, and unofficial academic transcripts (if applicable) to be considered for this position. Unofficial transcripts are only accepted for review purposes, official transcripts are required prior to any offer of employment being made.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in, denied the benefits of, or subject to discrimination in any college program or activity based on: their race, ethnicity, national origin, color, religion, age, disability, sex, pregnancy status, gender identity, sexual orientation, marital status, genetic information, political opinions or affiliations, or veteran status. This commitment applies to employees, volunteers, students, and, to the extent possible, to third parties, applicants for admission, applicants for employment, and the general public. sfcollege.edu/eaeo
 
Inquiries regarding non-discrimination policies or concerns about discrimination or harassment, including concerns about sexual harassment or sexual violence under Title IX, should be directed to: equity.officer@sfcollege.edu

Santa Fe College reserves the right to extend deadlines and/or not to offer advertised positions. Preference will be given to eligible veterans and spouses of veterans.

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