Job Description

Job ID 1702
July 3, 2024

Department: Workforce Training
Employee Group: Link Handbook/CBA
Schedule: 40 hours/52 Weeks (Flexible work schedule, when necessary, which may include evenings or
weekends.)
Compensation: Grade AP2, $19.83/hr
Benefits: Full Time
Reports to: Program Manager SCC4 – MI Technology Career Pathways
Posting Closes: July 19, 2024

This position is key to tracking, documenting and recording the US Department of Labor outcomes for the
Strengthening Community College (SCC) technology career pathways grant. This position serves as the key
technical staff member for the multiple systems used by the US Department of Labor, GRCC, and West Michigan
Works to track data and record the progress of the grant work (non-financial). In addition, this position works to
ensure non-financial grant documentation is recorded and tracked and trains new grant partners in the intake
and tracking processes.

ESSENTIAL FUNCTIONS
● Coordinate, organize, maintain, and input data into various databases, enterprise systems and
spreadsheets for the USDOL SCC4 grant.
● Act as grant lead for the Grant tracking system and other software systems for gathering grant
outcomes and participant information. Coordinate data and intake tracking activities with workforce
partners.
● Coordinate and ensure that USDOL outcomes are being tracked in accordance with the US DOL
guidelines. Ensure that all partner organizations are inputting correct information.
● Monitor, train and report on external grant partners in all 7 counties to ensure outcomes and back-up
paperwork to support outcomes are being maintained according to US DOL circular guidelines.
● Produce weekly, monthly and quarterly reports as required.
● Contact and follow-up with grant participants to gather participant data and audit participant files.
Immediately report any discrepancies to the SCC4 Grant Manager.
● Build mailing lists and helping with technical set-up for mailings, e-mails and client management system.
● Coordinate, write and maintain record of grant processes, policies, intake, follow-up and tracking
technical materials, class curriculum documents as required by grant.
● Assist with web pages, external communication software.
● Coordinate school and non-profit visits to the MTEC or to technology program (employers, campus lab)
sites.
● Coordinate events to support the technology programs outreach activities of GRCC.
● Regular attendance during normally scheduled hours is required. Being present is essential for serving
customers and performing the essential functions of this position.
● Other duties as assigned

JOB SPECIFICATIONS
Education Credentials
● Associates degree preferred, high school diploma or equivalent required.

Work Experience
● 1-2 years’ experience in higher education, technology field or workforce development required.
● Previous customer service experience.

Skills
● Technical - Proficient using Microsoft office software (Excel, Word)
● Problem Solving - Must enjoy technology and the ability to figure out what actions can be moved from a
people centric focus to a technology gathering focus.
● Adaptability - Must be able to work under pressure, possess mature judgment, and be flexible with
regards to interruptions.
● Communication - Must possess oral, written and interpersonal skills appropriate to an institution of
higher education.

Physical Demands
● Ability to lift 10 lbs or more and
● Stand for 30-45 minutes at a time.

Mental Demands
● Must be able to represent the College in a professional manner and reflect its mission and Raider values.

Working Conditions
● GRCC will comply with any mandated health and safety requirements. Compliance information is
available on our policies website.
● Must possess a valid driver’s license and transportation to travel to partner sites for gathering data
information, coordinating activities and attending meetings.

NEXT STEPS / APPLICATION PROCESS
● Please fill out an application at https://www.grcc.edu/jobs. Submit a cover letter and resume. The
opportunity to apply for this position will close at the end of the day on the close date referenced at the
top of this job posting.
● Predictive Index Assessment (behavioral & cognitive) REQUIRED: In order to have your application
considered, you must complete the assessments:
https://assessment.predictiveindex.com/bo/8MMT/DataTrac

HIRING PROCESS
GRCC uses an Evidence Based Selection Process, where we make data driven hiring decisions to help mitigate
bias throughout the hiring process. As part of this process, candidates will participate in assessments (cognitive
and behavioral), reference checks and interviews.
Individuals with diverse backgrounds are encouraged to apply. Grand Rapids Community College is an equal
opportunity employer. Visa sponsorship is not available.

 

NONDISCRIMINATION STATEMENT
Grand Rapids Community College creates an inclusive learning and working environment that recognizes the
value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and
employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual

orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation,
familial status, veteran status or genetics in all programs, activities, services, employment and advancement
including admissions to, access to, treatment in, or compensation in employment as required by state and
federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment,
including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent
discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of
retaliation against any person for bringing charges of discrimination or participating in an investigation. Further
information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE,
Grand Rapids, MI 49503-3295.

 

 

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