Host - Part Time - San Diego Zoo
Job Description
HOW YOU WILL IMPACT OUR MISSION
The Host under direction performs a variety of moderately difficult duties in acting as host; greets and seats guests; maintains an accurate wait list and manages the seating rotation of the restaurant. This position reports to the Lead, Supervisor or Manager.
WHAT YOU WILL DO
The Host under direction performs a variety of moderately difficult duties in acting as host; greets and seats guests; maintains an accurate wait list and manages the seating rotation of the restaurant. This position reports to the Lead, Supervisor or Manager.
WHAT YOU WILL DO
- Greets all guests entering the restaurant
- Makes Customer Service a top priority
- Seats guests in a prompt, courteous and efficient manner
- Manages seating rotation
- Takes restaurant reservations
- Provides personable and professional phone etiquette
- Communicates with management staff on a daily basis
- Applies good work ethics and meets SDZWA performance standards
- Assists servers and bus persons with service when time allows
- Assists in training new personnel as needed
- Assists Lead, Cooks, Manager and Supervisor when needed
- Maintains Department of Environmental uniform standards
- Maintains a passing grade on the County of San Diego Department of Environmental Health food handler’s exams
- Engages in the organization’s mission and vision
WHAT WE ARE LOOKING FOR
- JOB EXPERIENCE
- Education, training and/or experience which would clearly demonstrate the essential functions, knowledge and skills listed.
- One year experience working in a fine dining restaurant environment.
-
- SKILLS AND KNOWLEDGE
- Knowledge of Zoo or Safari Park facilities, rules and regulations
- Proper phone etiquette
- Basic usage and care of standard equipment
- Basic inventory controls
- Guest service standards and policies
- Uniform standards
- Performance standards
- Multi/task and prioritize to meet the demands of business
- Work in a high volume, fast/paced environment
- Communicate effectively (verbal and written)
- Work effectively in a team environment
- Interact tactfully and courteously with guests and employees
- Work competently with a diverse large groups of people
- Understand and carry out verbal and written instructions effectively
- Perform required clean-up work
-
SOME OF THE PERKS YOU WILL ENJOY AS A TEAM MEMBER
- Free admission to the San Diego Zoo and the San Diego Zoo Safari Park
- Family Passes
- Complimentary Tickets
- Local and In-House Discounts
- Employee Assistance Program
- Wellness Program
IMPORTANT DETAILS
- Location: San Diego, CA
- Position Type: Hourly Part-Time Non-Exempt Union Position - If selected, there will be fees and dues to be paid to the union
- Hourly Rate: $17.00
SAN DIEGO ZOO WILDLIFE ALLIANCE IS AN EEO/AA/DISABILITY/PROTECTED VETERAN EMPLOYER
*Please mention you saw this ad on HigherEd-Diversity.*