JOB SUMMARY: Oversees the development, implementation and maintenance of personnel policies and procedures which ensure that the organization obtains, develops, and retains qualified personnel. Manages the personnel and benefits systems. Supports a working environment that exemplifies the agency’s core values. Participates as member of agency leadership team. Promotes and implements human resource values by planning and managing human resource programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Complies with Federal, State, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.
• Maintains knowledge of industry trends and employment legislation. Responsible for compliance with Federal, State, and local legislation pertaining to personnel matters.
• Reviews and makes recommendations to senior management for improvement of the organization’s policies, procedures, and practices on personnel matters. Updates the Employee Handbook, Operations Manual, Emergency Operations Plan (EOP), and Safety Manual, as necessary.
• Guides management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines; communicating and enforcing organization values.
• Administers policies, procedures, and practices in accordance with agency objectives and legal requirements. Communicates changes in the organization’s personnel policies and procedures to ensure implementation and compliance.
• Manages human resources operations including recruiting, orienting, training, coaching, and disciplining staff; planning, monitoring, appraising, and reviewing the organization’s human resources needs; designing systems; accumulating resources; resolving problems; and implementing change.

• Serves as a resource to hiring managers in the area of interviewing, screening, and recruiting job applicants to fill job openings.
• Oversees hiring requirements of all staff and credentialing of PACE staff.
• Develops and maintains a compensation and benefit structure which supports the agency’s goals, financial structure, and applicable laws. Researches and recommends benefit options for management consideration.
• Oversees strategy, design, and administration of the agency’s benefit programs including medical, dental, and vision insurance, Retirement Plan, Employee Assistance Program (EAP), etc.
• Advises supervisors on personnel management issues and coaches employees on work-related and career development concerns. Provides training on human resources topics to management and employees, as necessary.
• Recommends, evaluates, and participates in staff development for the organization.
• Maintains an efficient and useful employee data and personnel record keeping system. Responsible for communicating with departments, requirements for personnel files to be in compliance with applicable legal requirements.
• Works directly with management to assist in carrying out responsibilities of personnel matters. In coordination with management, oversees the discipline and termination process for all employees. Supports management by providing human resources advice, counsel, and decisions, analyzing information and applications.
• Responsible for administering the agency’s workers’ compensation and unemployment insurance policies.
• Manages employee workers’ compensation claims.
• Administers extended leave programs for the agency, including leaves protected under the Family Medical Leave Act (FMLA), California Family Rights Act (CFRA), and Pregnancy Disability Leave (PDL) leave laws.
• Coordinates with supervisors regarding staff accommodations, return-to-work, light-duty, and other responses for injured or disabled employees.
• Monitors and tracks all stages of a staff grievance or appeal.
• Participates in the process of teaching, training, and mentoring student interns and volunteers working within the program area.
• Oversee the Title VI plan and acts as the Administrator for the plan.
• Manages the volunteer program for the agency.
• Monitors retention and turnover. Conducts Exit Interviews to determine reasons behind separations.
• Participates on committees and special projects as applicable.
• Serves as a supervisor to student interns and volunteers working within the professional discipline and program area. Participates actively in their training as a guide, teacher, and mentor.
• Acts in manner consistent with agency values.
• Other duties as assigned.

EDUCATION &/or EXPERIENCE:

• Bachelor’s degree in human resource management or related field required.
• Minimum five (5) years of experience required in human resources management in a diverse organization with more than 100 employees.
• HRIS implementation experience preferred.

LICENSES OR CERTIFICATES:

• Valid California Driver’s License and personal auto liability insurance required. Must have a personal vehicle in good driving/operating condition and insured for State minimum liability requirements that can be used for the applicable job functions.
• HRCI Professional of Human Resources (HRCI-PHR) and/or Society for Human Resource Management Certified Professional (SHRM-CP) certifications preferred.

PRE-SCREENING REQUIREMENTS:

• Requires clearance of a DOJ and FBI criminal history background check
• Requires Motor Vehicle Report verification.
• COVID-19 and Influenza (flu) vaccines preferred.

JOB SKILLS:

• Knowledge in standard practices of non-profit human resource management.
• Knowledge of Federal, State, and local laws and regulations pertaining to human resource functional areas.
• Ability to maintain a high level of confidentiality in all matters
• Ability to coach employees and management through complex and difficult issues.
• Ability to research and analyze various different types of data information.
• Ability to make recommendations to effect resolution of problems or issues, by using judgment that is consistent with standards, practices, policies, procedures, regulations or government law.
• Ability to organize and prioritize work and to work effectively as a team member.
• Excellent verbal and written communication skills.
• Proficient in use of a variety of computer software applications. Basic knowledge of computers and web-based applications such as timekeeping, training, and email programs.

SUPERVISORY REQUIREMENTS:

• This position supervises the following employees: Payroll and Benefits Specialist, Human Resources Generalist, and other Human Resources staff.
• In coordination with Human Resources and other supervisory staff, oversees hiring, orienting, training, evaluating, disciplining, and terminating of specified departmental staff.

PHYSICAL REQUIREMENTS:

• Ability to sit at a desk and interact with a computer screen for extended periods of time.
• Hand and arm strength sufficient to operate a keyboard for several hours each day.
• Physical abilities sufficient to move between different staff work areas, communicate with staff and the public, operate a computer, produce reports, talk on the telephone, and travel to other Agency worksites.

ANALYSIS OF PHYSICAL DEMANDS:

Key (Based on typical week): N=Never; R=Rarely (Less than 1 hour per week); O-Occasional (1%-33% of time); F=Frequent (34%-66% of time); C=Constant (over 66% of time)